10 Ways to
Help Your Site Pass the Profit Test, Part II
Help Your Website Pass the Profit Test With Its Visitors
It’s a proven fact simple and user friendly websites generate
more sales. To improve your sales, look for ways to simplify and
make it easier for your visitors. Test your ordering process. Remove
the clutter, broken links and anything that distracts or confuses.
Here’s a quick checklist to help your site pass inspection
with your visitors and convert more of them to customers:
6. Create A Compelling Opt-In Offer
It’s a proven fact that most first-time visitors don’t
make a purchase. However, the fact they clicked through to
your site usually says they are interested. To pursue a relationship
with your visitors, you should collect their email addresses
by encouraging them to subscribe to a free newsletter, ecourse,
report or a free download.
In the old days, creating an effective Opt-in offer meant posting
a link or sign-up box that said, “Sign-up for my FREE ezine!”
When first exposed to this tip, all I could say was, “Ouch!”
I know my sites were filled with links like that. Perhaps we thought
the magic word was FREE and people would automatically click on
it and download. The truth is ‘Free ezine” tells our
audiences nothing.
In the new millennium, you have to make it a little more
enticing. To craft a compelling opt-in offer, give your offer
the power of benefits. Create an offer that yes gives away
the same free ezine but adds a bonus or a powerful benefit
of the ezine. For example, a client of mine to get rid of
the worn-out invitation used, “Send any email to poemlight@poetzone.com
to receive unique inspiration including a 7 mini-session poetry
workshop.
Impart life to all your offers with benefits. Review each
opt-in offer and pretend you have to get every visitor to
click on it. Remember compelling opt-in offers turn visitors
into customers.
7. Gather Testimonials
Have you ever felt afraid to buy online? Like it or not, many are
still cautious of buying on the web. A Boston Consulting Group Consumer
Survey found that 70% of respondents worry about making purchases
online. After you have used all the techniques for capturing your
visitors interest, be sure to include enough supporting information
on your website. If you sell graphic design services, the supporting
information would be a portfolio or samples of your work.
Case studies solving your client problems, how you solved them
and how they benefited as a result would be great supporting information
for consulting services. A testimonial page would help build creditability
as well. You’ve done what it takes to attract visitors, capture
their interest when they arrived, now reward them with a professional
trust-worthy website.
8. Develop a Separate About Us Page
Focus your home page and product page on your customer’s needs
not yours. Winning website owners identify the benefits of their
product/services. Remember to explain what’s in it for your
visitors. Avoid lengthy bios and discussions of your company’s
accomplishments.
Get their attention with benefit driven headlines and text. The
headline should clearly state what you offer and suggest a benefit.
For example, “Fast accurate billing for Dallas County Doctors
and Medical Offices” or “Computer Systems that grow
with your business.”
With all the fuss I made about not filling your home page with
your accomplishments and credentials you might think you need to
leave out your personal information altogether. No, don’t
leave out the company information.
After you have captured your customers’ interest with benefit
driven headlines your customers may want to know more about your
company before doing business with you. If you have purposed your
site to sell your product or services make a special page for company
information or credentials and link it to your home page.
9. Test Its Function and Usability
About 4-5% of all links on the internet are broken. Broken
links are a frequent cause of failing inspection with visitors.
It creates a bad impression and may cause search engines and
directories to not list your site. Test and double test everything
and then test again. Poorly written or misspelled text, broken
links and inaccuracy on business sites speak unprofessional.
Be professional and prosper. Free link validator: http://www.elsop.com/linkscan/quickcheck.html
10. Post Visible Contact Information
Customers not only want to know what you offer, what’s
in it for them, and who you are, they want to be able to contact
you. Especially, if you are selling a product or service they
may have questions about the product you are selling. They
want to know they can contact you if a problem arises with
their order.
Web Wit Tip: Capture more sales by including
your phone number and contact information on every page.
Now for your homework. I bet you didn’t know homework
came along with this article. Well it does. Now that you have
discovered or re-discovered this information you must act
upon it. Remember the old phrase, “Use it or you lose
it. I don’t want you to lose. I want you to win—win
more sales, more subscribers, more clients, more profit. As
we have covered, to win your site must pass inspection with
its visitors.
Don’t worry it’s a take home assignment and there’s
no timer involved. All you need to do is go through your site
and make sure the above items are in place: sizzling headlines,
sizzling sales copy, simple navigation, clear call to action,
harmonic images, compelling opt-in offer, testimonials, about
us page, usability/function test, and visible contact information.
Pass inspection with all your web visitors and prosper!
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© Earma Brown, 13 year author and business owner
helps small business owners and writers who want to write their
best book now! Author of “Write
Your Best Book Now”, she mentors other writers and business
professionals through her monthly ezine “iScribe” at
How to Write
a Book Tips Subscribe now at
iscribe@writetowin.org
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